"On time" means different things to people. It can mean "get it to my door as soon as possible" . . . "I need it in two weeks" . . . "send me a shipment every other month so it arrives before the 15th" . . . or "don't deliver it before (insert date here), because I don't have room to store it."
How can you help ensure on-time delivery? Make your in-hand date clear to your vendor from the start. Include it on your purchase order. Request a written order acknowledgement that contains the date. Follow up with the vendor to track your order's progress. Sometimes circumstances out of your control or the vendor's can arise and have an impact on your in-hand date, but taking steps up front can help prevent missed delivery dates.
So what makes on-time delivery important?
Receiving an order late can have a domino effect. Say the tubing arrives three days late. Your production team may have had to rearrange the schedule to work on a different project, find another source for the missing item, or in the worst case, stop production due to the lack of materials. Any of these could affect your efficiency, customers, stress, profits, and/or future.
Did you know that NewAge Industries has a 97% on-time delivery record? Most orders ship the same day the order is placed. We regularly handle overnight shipments, JIT (Just In Time) delivery, drop shipments, and blind drop shipments.
What's important to you? Tell us what your top vendor attributes are. Send an email describing the things that matter most to you when purchasing tubing and hose products to firstname.lastname@example.org. We welcome your comments.
Take our survey to the right.
Tell us how important on-time delivery is to you by participating in this brief, multiple-choice survey. You will immediately see how your vote compares with others.