*extrusions* eNewsletter article
NewAge Industries Plastic Tubing and Hose Fluid Transfer Specialists


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97.7% product quality

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Plastic Tubing and Hose Literature

extrusions NewAge Industries eNewsletter logo
Issue Number 17 FEBRUARY 2011
What's Important
What Makes Order Accuracy So Important?

Product QualityIsn't it frustrating when an order arrives and it's wrong? Whether it's the incorrect quantity, something not assembled right, or the wrong item, it means rework on your part and that of the supplier. Phone calls, e-mails, return authorizations, reorders, waiting for the corrected shipments, credits on invoices—what a pain.

That's part of what makes order accuracy so important.

Shipping an order correctly the first time is essential for businesses and the relationships that go with them. No one wants to deal with the hassles of incorrect orders, so it's critical to make sure they're accurate from the start.

Did you know that NewAge Industries has an order accuracy rating of 99.5%? Our team takes a number of steps to maintain and continually improve upon that percentage.

graph-order accuracy

When an order is received, a member of our Sales Team immediately acknowledges and confirms everything involved, from the part number and quantity, to the price and expected ship date. Questions are dealt with upfront to avoid problems later. Our Sales, Quality Assurance, Manufacturing, and Warehouse team members contact each other in person and by phone to clarify discrepancies well before an order ships.

Custom orders demand particular attention to detail, because no one wants to hear "Oh, the assembly should have been one inch longer on that end" after the product's been manufactured. Drawings are examined carefully by our Technical Sales Representatives and Production Engineers, and no job is started until everything about the order is understood and acknowledged.

Accurate orders are ensured when procedures are in place and followed. But there's always room for improvement. We'll keep working our way toward 100%.

What's important to you? Tell us what your top concerns are. Send us an email describing the things that matter most to you when purchasing tubing and hose products: extrusions@newageindustries.com.


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NewAge offers Tubing and Hose in a wide variety of materials
PVC
Polyurethane
Silicone
TPR
Nylon
PTFE, FEP, PFA
Polyethylene
Polypropylene
Viton®
Hytrel®
Latex

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NewAge Industries' AdvantaPure products are manufactured to meet the strict sanitary requirements of the Pharmaceutical, Biomedical, Cosmetic, and Food Industries. Platinum-cured silicone tubing and silicone hose are manufactured in our state-of-the-art clean room and are ideal for applications that require cleanliness, non-toxicity, and resistance to extreme temperature variations. AdvantaPure also provides stainless-steel overbraided and rubber-covered fluoropolymer hose, sanitary fittings, and complete hose assemblies.

SPECIAL REDUCED PRICING
While Supplies Last

We are offering special discounts on select tubing, hose, & fittings products. These reduced prices are good while supplies last.

CLEARANCE
TUBING, HOSE & FITTINGS


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We are your "Fluid Transfer Specialists®"
Contact Us For Experienced Technical Support:
Phone: 800-506-3924 or 215-526-2300
Fax: 800-837-1856 or 215-526-2190
E-mail:
esales@newageindustries.com

NewAge® Industries, Inc., 145 James Way, Southampton, PA 18966-3817