*extrusions* eNewsletter article - A Why NewAge Update
NewAge Industries Plastic Tubing and Hose Fluid Transfer Specialists


eNEWSLETTER ARTICLE

97.7% product quality

Why NewAge?

ESOP - Employee Owned For Your Benefit

Plastic Tubing and Hose Literature

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Issue Number 39 OCTOBER 2015

A "Why NewAge" Update

Why NewAgeThe "Why NewAge" section of our website offers statistics and reasons why NewAge Industries should be your supplier for plastic tubing, reinforced hose, fittings and assemblies. We're constantly striving to improve our numbers and have done so recently.

Our Overall Product Quality Rating improved to an average of 99.8% over the past 10 years. The previous percentage was 99.7%. What led to this improvement? Continuous updating of our Quality Assurance programs, ongoing process improvements and our team members adherence to high standards. We're proud to say that just 0.2% of the products we've shipped were returned to us due to quality issues.

Another area of improvement is our Responsiveness. When we first posted the "Why NewAge" web page 10 years ago, the number of sales inquiries received in a year averaged 61,000. It jumped to 70,000 a few years ago, and last year climbed to 81,000. How do we handle so many inquiries? By regularly training our sales team members on new products, cross training so that team members have knowledge on multiple products, and hiring additional team members when needed.

Many topics of our "Why NewAge" page haven't changed . . . and that's a good thing.

  • Engineering Assistance – We still offer help with your fluid flow concepts and have, in fact, greatly expanded our Engineering Team over the past year.
  • Live Receptionist – Kippy Baird, a 12-year team member, answers all calls during our normal business hours. When she is away from the desk, Kristen Blum (seven years) handles the phone. We have no plans to use an automated process for this important job.
  • Same-Day Shipping – We still ship 99.9% of orders for in-stock products the same day the order is placed.
  • Large Inventory – Millions of feet of tubing and over 500,000 fittings are in stock.
  • Financial Stability – We continue to hold D&B's top credit rating for companies our size, 4A1.
  • Employee Owned – NewAge has been an employee-owned company for nearly 10 years. The pride of ownership and the fact that each team member has a true stake in their future helps the company continue to prosper and grow.

Visit the "Why NewAge" page to read more about the benefits of partnering with NewAge Industries.


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NewAge offers Tubing and Hose in a wide variety of materials
PVC
Polyurethane
Silicone
TPR
Nylon
PTFE, FEP, PFA
Polyethylene
Polypropylene
Viton®
Hytrel®
Latex

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NewAge Industries' AdvantaPure products are manufactured to meet the strict sanitary requirements of the Pharmaceutical, Biomedical, Cosmetic, and Food Industries. Platinum-cured silicone tubing and silicone hose are manufactured in our state-of-the-art clean room and are ideal for applications that require cleanliness, non-toxicity, and resistance to extreme temperature variations. AdvantaPure also provides stainless-steel overbraided and rubber-covered fluoropolymer hose, sanitary fittings, and complete hose assemblies.

SPECIAL REDUCED PRICING
While Supplies Last

We are offering special discounts on select tubing, hose, & fittings products. These reduced prices are good while supplies last.

CLEARANCE
TUBING, HOSE & FITTINGS


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We are your "Fluid Transfer Specialists®"
Contact Us For Experienced Technical Support:
Phone: 800-506-3924 or 215-526-2300
Fax: 800-837-1856 or 215-526-2190
E-mail:
esales@newageindustries.com

NewAge® Industries, Inc., 145 James Way, Southampton, PA 18966-3817